UAE & Global 800 16 18 sales@eccargo.ae 8:00 AM – 10:00 PM Daily

Live Shipment Tracking

Track your air, sea, or land freight shipment in real-time. Enter your invoice or tracking number below.

Track Your Shipment

Enter your invoice number or tracking number to retrieve the latest milestone status. You can find this on your booking receipt or SMS/email confirmation.

Direct lookup is powered by our 24/7 live tracking portal at tracking.eccargo.ae.

HOW IT WORKS

Tracking Made Simple

1

Find Your Number

Your unique tracking number or invoice number is provided on your receipt, booking confirmation email, or SMS notification.

2

Enter & Submit

Enter the number in the search field above and click "Track Shipment" to securely query the live database.

3

View Milestones

See current transit location, airport/seaport clearance, customs stages, and estimated delivery dates.

SUPPORT & GUIDANCE

What You Need to Know

Everything you need to easily locate and verify your shipment status.

Invoice Number

Assigned when you book with EC Cargo. Starts with "EC" followed by numbers. Found at the top of your official receipt.

Air Waybill / AWB

Assigned once air freight is scheduled with the airline carrier. Used for international airline tracking.

Need Help?

Can't find your number? Our support team is ready to help via 800 16 18 or WhatsApp.

FAQ

Frequently Asked Questions

Your tracking number is printed on your physical receipt and sent via SMS and email upon booking. You can also contact our support team at 800 16 18 with your mobile number to retrieve it.

Initial status appears immediately upon booking. Milestone scans update once the cargo arrives at our central Dubai sorting hub (within 6 to 12 hours).

For ocean freight shipments, status updates occur between port departures and arrivals (typically every 5 to 7 days). For urgent inquiries, WhatsApp us directly for an immediate operations check.

WhatsApp Call Track